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Beauty Treatment Claims

If you’ve experienced physical and psychological suffering due to negligent beauty treatments, making a compensation claim can provide financial support and hold the responsible party accountable. Everyone has the right to a professional service, but this doesn’t always happen.

Seeking free legal advice by phoning 0800 234 6438 or using the online form is the first step in determining your eligibility for compensation. If the specialist thinks you have a case, they’ll refer you to a no win no fee solicitor who will support you through the compensation claims process.

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What Is A Beauty Treatment Compensation Claim?

If the salon or clinic fails to provide the right standard of care and you suffer injuries due to negligent beauty treatments, you can claim compensation. These claims can help you recover any financial losses associated with your injury and receive support for any emotional damage.

Your Personal Injury Solicitor

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Cosmetic and beauty treatments are meant to increase your confidence and boost aesthetics. Whether you’re having a facial, Botox injections or anything else, you have the right to expect a professional service.

Nicola Laver, LLB

Can I Make A Beauty Treatment Compensation Claim?

Salons and beauty treatment specialists must adhere to strict guidelines, and failing to do this can cause long-term damage to clients. If your beauty salon or practitioner failed to adhere to the following laws, you could be eligible for compensation:

  • Sales of Goods and Services Act (1982): This act outlines salons’ responsibilities when treating customers.
  • Health & Safety at Work Act (1974): All workplaces must implement measures that protect clients from potential risks.
  • The Cosmetic Products (Safety) Regulations (2004): Salons must use safe products that have previously been tested on clients.

Unfortunately, the beauty industry is still somewhat unregulated, which means that injuries sustained from treatments are more common than they should be. If your solicitor can prove negligence, you’ll likely be able to receive compensation.

The Eligibility Criteria For Beauty Treatment Claims

  • Your solicitor needs to prove that the beauty salon or practitioner owed the client a duty of care.
  • There must be evidence of negligent treatment.
  • The negligence caused physical injuries or emotional and psychological suffering.

If you’re unsure whether you can make a claim, please use the online form or call 0800 234 6438 for free legal advice.

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0800 234 6438

How Much Compensation Can I Get For A Beauty Treatment Negligence Claim?

The amount of compensation you receive for a negligent beauty treatment compensation claim depends on numerous factors, including the type of injuries sustained and how they impact your life. Your solicitor will calculate the compensation amount based on general and special damages.

General damages refer to the injury itself and any pain or suffering you experience, while special damages factor in financial losses and ongoing expenses that result from the injury.

Using a compensation calculator can give you a ballpark figure, but your solicitor will be able to provide a more accurate estimate.

 

Average Beauty Treatment Claims Compensation Amounts

All beauty treatment claims are different, and the compensation you receive will depend on how the negotiations go. The following figures are based on previous claims:

Injury Average Compensation
Dermatitis on the hands £19,200 – £38,640
Minor facial scarring £1,710 – £9,110
Moderate facial scarring £9,110 – £48,420
Severe facial disfigurement £29,780 – £97,330
Damaged hair £3,950 – £11,020

How Can I Make A Cosmetic Treatment Compensation Claim?

As with all personal injury claims, your ability to claim for negligent beauty treatments depends on whether there was negligence involved.

When you first seek legal advice by phoning 0800 234 6438 or using the online form, your advisor will determine whether the clinic or beauty therapist was negligent.

They’ll then refer you to a no win no fee personal injury solicitor who will decide whether to take on your case.

Using A No Win No Fee Service

Traditional solicitors charge hourly fees, regardless of whether they win your case, but no financial risks are associated with conditional fee agreements. Unless your solicitor secures compensation on your behalf, they won’t receive their fees.

Calculating Your Claim

Evidence is a key part of your compensation claim, as it proves that you suffered physically due to negligence or experienced psychological harm. Once the solicitor has evidence on your behalf, they’ll calculate an amount and put it forward to the negligent party.

Negotiating A Compensation Amount

Naturally, your solicitor will want to secure the highest amount possible, but it depends on whether the negligent party is receptive to your claim. Negotiations can take time, but they rarely go to court. If neither party can reach an agreement, the solicitor might advise court proceedings.

The Final Settlement

Once your solicitor agrees on a settlement, they’ll take their fees out of the award, and you’ll receive the rest of the money. It’s yours to do as you please, including replacing lost earnings, paying for corrective treatments or anything else.

What Evidence Do I Need To Support My Beauty Treatment Compensation Claim?

Evidence is integral to securing personal injury compensation; your solicitor will usually collect it. However, it’s always beneficial to gather evidence yourself, as it speeds the process along and ensures there are no obstacles.

The following types of evidence are most valuable when proving beauty treatment injuries:

  • Accident Report: All salons and treatment facilities should keep detailed records of any accidents, and this information can prove when the injury occurred.
  • Medical Records: Whether you visited your GP or a minor injuries unit, your medical records will provide vital details about the treatment you received and the long-term impact of the damage.
  • Witnesses: Collecting information from witnesses can help to prove the accident and verify its impact on your life.
  • Visual Evidence: Taking photos of your injuries is also a good idea. Your solicitor will also try to access any CCTV footage if it’s available.
  • Correspondence: Any correspondence between you can provide proof of promotional material and how they dealt with your complaint.
  • Impact Statement: The solicitor will also want you to provide an impact statement detailing how the negligence has affected your life, including ongoing physical and psychological suffering.
  • Expenses: Any expenses fall under the special damages part of beauty treatment claims, including time off work, paying for corrective treatments and anything else.

Can I Make A Beauty Treatment Claim Against The NHS?

Most beauty treatments take place in a private setting instead of as an NHS treatment, so you’ll usually make a claim against the salon or practitioner.

However, if you suffer an injury after a trip to the beauty salon and seek NHS treatment, you could potentially make a claim if the hospital or doctor acts in a way that worsens your injuries.

When you seek legal advice, the specialist will assess your case and determine whether medical negligence occurred.

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The Types Of Negligent Beauty Treatment Claims

All beauty professionals should follow strict health and safety guidelines when treating clients, but even the smallest errors can lead to injuries. Here are the most common forms of injuries from beauty treatments.

Skin Treatments

Popular skin treatments include chemical peels, microdermabrasion and facials. All beauticians should assess the client’s skin type and perform a patch test before offering the full treatment. Failing to do this could lead to permanent damage and allergic reactions.

Hair Treatments

It’s also essential to perform patch tests before using hair dyes or other products on the scalp because they can cause severe reactions. Common injuries from negligent hair treatments include hair loss, scalp damage, allergic reactions and severe burns.

Laser Hair Removal

Laser treatments are beneficial for removing unwanted hair and tattoos, but they can also address a range of skin complaints. The treatment provider should always inform clients of the potential risks and take steps to reduce the chances of uneven results and scarring.

Eyebrows And Cosmetic Treatments

Chemical burns can occur when using eyebrow enhancement solutions, lash extensions, and semi-permanent makeup. Waxing is generally safe, but failing to assess the patient’s skin type can lead to reactions and burns—there’s also a risk of eye injuries.

Tanning Treatments

Salons are now legally required to inform clients about the dangers of using sunbeds, but spray tans, and other solutions can also cause injuries. If the salon fails to protect customers, it could lead to burns or skin reactions.

Ready To Make A No Win No Fee Beauty Treatment Claim?

If you’d like to discover whether you can claim on a no win no fee basis, the first step is to seek legal advice. Nobody should have to accept the long-term physical injuries and emotional damage of a beauty treatment gone wrong, but a personal injury solicitor can help you recover financially.

Please call 0800 234 6438 or use the online form for free legal advice. You’ll then be connected with a no win no fee solicitor who will attempt to secure compensation.

 

How long do I have to make a claim?

The general time limit for negligent beauty treatment claims is three years from the date of your injury. However, adults with limited mental capacity have longer because someone else might need to claim on their behalf.

While it’s rare for children to have cosmetic treatments, they can make a claim after turning 18 up to three years after the birth date. Initiating the process immediately is beneficial, as negotiations can take time.

How long does it take to secure compensation?

There’s no set time, as each case differs. Minor injuries, where the negligent party is willing to accept full responsibility, are usually quicker to settle. However, it still depends on whether your solicitor feels you might be entitled to a higher compensation amount.

The claim might go to court in rare cases, but your solicitor will do everything possible to avoid this.

Can I still claim compensation if I didn’t need medical care?

Yes, you can. Some injuries, such as hair loss or permanent damage, will not need medical attention, but they can still lead to long-term cosmetic issues. In most circumstances, you can still claim compensation if the damage was a result of negligence.

Other Important Information

*No Win No Fee

  • Although all our cases are handled on a no win no fee basis, other costs could be payable upon solicitors request. These will be fully explained to you before you proceed. Most customers will pay 25% (including VAT) of the compensation they are awarded to their law firm, although this may vary based on individual circumstances. Your solicitor may arrange for insurance to be in place for you to make sure your claim is risk free. Termination fees based on time spent may apply, or in situations such as: lack of cooperation or deliberately misleading our solicitors, or failing to go to any medical or expert examination, or court hearing.

*Criminal Injury Claims

  • If you want to make a claim for a criminal injury, you are not required to use the services of a claims management company to pursue the claim. You can submit your claim for free on your own behalf, directly to the Criminal Injury Compensation Authority (England, Wales, and Scotland) or the Criminal Injury Compensation Scheme (Northern Ireland).
About the Author

Nicola Laver LLB

Nicola is a dual qualified journalist and non-practising solicitor. She is a legal journalist, editor and author with more than 20 years' experience writing about the law.

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